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Frequently Asked
Questions

Everything you need to know about playing on kabet — from registration and deposits to bonuses, games, and responsible gaming. Find your answer below.

All Topics Account & Registration Deposits & Withdrawals Bonuses & Promotions Games Security & Verification Responsible Gaming
Account & Registration

New to kabet? Learn how to sign up, verify your identity, and get your account ready to play in just a few minutes.

Deposits & Withdrawals

Find out which payment methods kabet supports — GCash, PayMaya, BPI, BDO, Metrobank — and how fast your money moves.

Bonuses & Promotions

Understand kabet's welcome bonuses, reload offers, and loyalty rewards — including wagering requirements and how to claim them.

Games & Platform

Questions about slots, bingo, poker, live casino, or Star Fishing? Get the details on how each game works on kabet.

Security & Verification

Learn about kabet's KYC process, two-factor authentication, and how we keep your account and personal data safe.

Responsible Gaming

Understand kabet's 21+ policy, self-exclusion tools, deposit limits, and how to keep your gaming experience healthy and fun.

Account & Registration

Creating a kabet account is quick and straightforward. Head over to the kabet registration page, fill in your basic details — full name, date of birth, email address, and mobile number — then set a secure password. You'll need to confirm that you are at least 21 years old, in line with Philippine law on online gambling. Once your details are submitted, you'll receive a verification link via email or SMS to activate your account. After activation, you can complete identity verification (KYC) to unlock full deposit and withdrawal functionality.

The minimum age to register and play on kabet is 21 years old. This is a strict requirement under Philippine law and PAGCOR regulations governing online casino gaming. kabet enforces age verification during registration and may request documentary proof of age — such as a PhilSys National ID, passport, or driver's licence — at any time. Accounts found to belong to players under 21 will be immediately suspended and any balance returned to the original payment source.

No. kabet strictly allows only one account per person. Creating multiple accounts — whether using different email addresses, mobile numbers, or payment methods — is a violation of kabet's Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact kabet support for assistance.

On the kabet login page, click the "Forgot Password" link. Enter the email address or mobile number registered to your account, and kabet will send you a password reset link or OTP. Follow the instructions to set a new password. For security, kabet recommends using a strong, unique password that you don't use on any other platform. If you're still having trouble accessing your account, contact kabet support directly.

kabet's KYC (Know Your Customer) process requires the following:
  • Proof of Identity: PhilSys National ID, passport, SSS ID, UMID, driver's licence, or PRC ID.
  • Proof of Address: A recent utility bill, bank statement, or government-issued document showing your current address in the Philippines (dated within the last 3 months).
  • Selfie Verification: A clear photo of yourself holding your ID, taken at the time of submission.
KYC verification is required before your first withdrawal and may also be triggered by large deposits or unusual account activity, in compliance with PAGCOR and AMLC requirements.
Deposits & Withdrawals

kabet supports a wide range of Philippine payment channels to make depositing and withdrawing as convenient as possible. Accepted methods include:
  • E-wallets: GCash, PayMaya (Maya)
  • Online Banking: BPI, BDO, Metrobank, UnionBank, Security Bank
  • Over-the-Counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier
  • Instapay / PESONet transfers from any participating Philippine bank
All transactions are processed in Philippine Peso (₱). Available payment methods may vary depending on your account status and region within the Philippines.

The minimum deposit on kabet is ₱100 for most payment methods, including GCash and PayMaya. Some payment channels such as bank transfers may have a higher minimum due to the payment provider's own requirements. There is no maximum deposit limit set by kabet, though individual payment providers may impose their own transaction caps. Always check the deposit page within your kabet account for the most current limits applicable to your chosen method.

Withdrawal processing times on kabet depend on your chosen payment method and your account verification status:
  • GCash / PayMaya: Typically within 1–24 hours after approval
  • BPI / BDO / Metrobank (Instapay): Usually 1–3 business days
  • PESONet bank transfers: Up to 3 business days
Withdrawals are subject to a review process, especially for first-time withdrawals or amounts above a certain threshold. Completing your KYC verification in advance significantly speeds up the process. kabet does not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

There are several common reasons a kabet withdrawal may be declined or placed on hold:
  • Your KYC verification has not been completed or documents are pending review.
  • The withdrawal amount includes bonus funds that have not yet met the wagering requirements.
  • The payment method you selected for withdrawal does not match the one used for your deposit (kabet follows a return-to-source policy).
  • Your account has been flagged for a security review due to unusual activity.
  • The withdrawal amount is below the minimum threshold for your chosen method.
If your withdrawal was declined and none of the above apply, contact kabet support with your transaction reference number for assistance.
Bonuses & Promotions

kabet offers a welcome bonus for newly registered players who make their first qualifying deposit. The bonus is credited to your account automatically once your deposit clears. The exact bonus amount and percentage may vary depending on current promotions — check the kabet promotions page after logging in for the latest offer. Welcome bonuses are subject to wagering requirements before any winnings derived from bonus funds can be withdrawn.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before the bonus winnings become withdrawable. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before those bonus-derived winnings can be cashed out. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games like poker or baccarat may contribute less. Always read the specific terms attached to each kabet promotion.

No — bonus funds on kabet cannot be withdrawn directly. They must first be converted to real-money winnings by meeting the applicable wagering requirements. Once the wagering requirement is fulfilled, the resulting winnings are transferred to your real-money balance and become fully withdrawable. If you request a withdrawal before completing the wagering requirement, any remaining bonus funds and associated winnings may be forfeited. kabet recommends reading the full bonus terms before opting in to any promotion.
Games & Platform

kabet offers a broad selection of online casino games designed for Filipino players, including:
  • Slots: Hundreds of video slot titles from leading game providers, with varying themes, paylines, and jackpot sizes.
  • Bingo: Online bingo rooms with multiple card options and chat features for a social gaming experience.
  • Poker: Video poker and live poker variants including Texas Hold'em.
  • Star Fishing: kabet's popular fish shooting arcade game with real-money prizes.
  • Live Casino: Real-time live dealer games including baccarat, roulette, blackjack, and sic bo — streamed in HD from professional studios.
The full game library is accessible after logging in to your kabet account.

Yes — kabet is fully optimised for mobile play. The kabet platform is accessible via any modern mobile browser on Android or iOS devices, with no app download required. Simply visit kabet.one on your phone's browser, log in, and start playing. The mobile interface is designed for smooth, responsive gameplay on smaller screens, including touch-friendly controls for slots, bingo, and live casino games. A dedicated kabet app may also be available — check the kabet homepage for the latest download options.

Yes. All games on kabet use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and independent of previous results. kabet's game providers are subject to regular audits by independent testing laboratories to verify fairness and compliance with industry standards. Live casino games are streamed from regulated studios with professional dealers operating under strict oversight. kabet is committed to providing a transparent and fair gaming environment for all Filipino players.
Security & Verification

kabet operates in compliance with the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for overseeing online gaming in the Philippines. kabet employs industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorised third parties. For full details on how kabet handles your data, refer to the Privacy Policy.

Two-factor authentication adds an extra layer of security to your kabet account. To enable 2FA, go to your account settings after logging in, navigate to the Security section, and follow the steps to link your mobile number or authenticator app. Once enabled, you will be required to enter a one-time PIN (OTP) sent to your registered mobile number each time you log in from a new device. kabet strongly recommends enabling 2FA, especially if you use GCash or online banking for deposits and withdrawals.

If you suspect that someone has accessed your kabet account without your permission, take the following steps immediately:
  • Change your kabet password right away using the account settings page.
  • Change the password of the email address linked to your kabet account.
  • Contact kabet support to report the suspected breach — our team can temporarily lock your account while the issue is investigated.
  • Review your recent transaction history for any unauthorised deposits or withdrawals.
kabet will never ask for your password via email, SMS, or live chat. If you receive such a request, it is a phishing attempt — do not respond and report it to kabet support immediately.
Responsible Gaming

You can set daily, weekly, or monthly deposit limits directly from your kabet account settings under the Responsible Gaming section. Once a limit is set, it takes effect immediately and cannot be increased for a minimum of 7 days — this cooling-off period is intentional and designed to protect you. Decreasing a limit, however, takes effect right away. kabet encourages all players to set deposit limits as a proactive step toward responsible gaming, regardless of whether they feel they have a gambling problem.

kabet's self-exclusion tool allows you to block access to your account for a set period — from a minimum of 30 days up to permanent exclusion. To request self-exclusion, contact kabet support via live chat or email. Your account will be restricted within 24 hours of your request. During the exclusion period, you will not be able to log in, place bets, or receive marketing communications from kabet. Self-exclusion periods cannot be shortened once activated. For more details, visit the Responsible Gaming page.

If you or someone you know is experiencing gambling-related harm, the following resources are available in the Philippines:
  • National Center for Mental Health (NCMH) Crisis Hotline: 1553 (available 24/7, free of charge)
  • Gamblers Anonymous Philippines: Fellowship meetings held in Manila, Quezon City, Cebu, Davao, and other cities nationwide
  • PAGCOR Responsible Gaming: PAGCOR's player protection framework includes referral services for Filipino players experiencing gambling-related difficulties
  • kabet Support Team: Contact us at [email protected] — our team is trained to handle responsible gaming concerns with care and confidentiality
Remember: recognising the signs early is the most important step. kabet is here to help.
Still can't find your answer? Our support team is available seven days a week to help with any question not covered above. Reach out via live chat from within your kabet account or send us an email — we typically respond within a few hours.

Still Need Help?

Our kabet support team is ready to assist Filipino players across Manila, Cebu, Davao, Quezon City, and everywhere in between. Whether it's a payment question, a technical issue, or a responsible gaming concern — we've got you covered.

[email protected]
Live Chat — available in your kabet account

Support hours: 9:00 AM – 11:00 PM PHT, 7 days a week. Response time via email is typically within 4 hours.

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⚠ 21+ Age Restriction: kabet is strictly for players aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. Underage gambling is illegal and harmful. Please game responsibly.